Education and Experience:
High school diploma or GED. Two year guest service experience; retail experience preferred. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
Knowledge of modern office practices, procedures, and equipment.
Knowledge of basic retail operations and sales.
Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
Ability to communicate, read, and write clearly in basic English.
Ability to demonstrate outstanding guest service at all times.
Ability to apply basic mathematical skills.
Ability to work all hours, weekends and holidays.
Ability to interpret a variety of instructions furnished in written and oral form.
Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
While performing the duties of this job, the employee regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts are required.