Job Description

Location
DDC - Why, AZ
Shift
Any
Starting Pay
D.O.E.
Category
Convenience Store
Employment Status
Full-Time
  • Position Summary:
    Assist Convenience Store Manager with store operations, the achievement of sales and profit objectives, and the development and execution of programs which maximize customer service.

    This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

    Essential Duties & Responsibilities:
    Oversee day-to-day store operations.  Ensure customer service standards are being met.
    Assigns employees to specific duties and monitors performance.
    Assists in the development and executive of programs, policies, and practices, which have customer satisfaction as the central operation objective.
    Assists in the achievement of sales, gross margin, expenses and net profit contribution objectives for the store.
    Directs and participates in the stocking and merchandising of the sales floor including maximizing capacity of selling fixtures, visual presentations and floor models.
    Responsible for ensuring all coolers are stocked and rotated appropriately.
    Ensures cleanliness of interior and exterior of store.
    Prepare daily deposits, ensure adequate change is on hand, count and close registers.
    Verify time records for payroll processing of employees. 
    Trains employees in techniques for optimum protection of company assets from loss due to internal and external theft, inaccurate record keeping and wastage.
    Ensures personnel actions are consistent, organized, timely, thorough, fair and legal.
    Practices sound security measures at all times while securing money, records, information and equipment.
    Maintains consistent performance standards for all employees.  Identifies and analyzes problems and develops appropriate solutions.
    Maintains a good communication with managers, co-workers and maintains a positive and professional work environment.
    Performs other duties as required.

Minimum Qualifications:

Education and Experience:

High school diploma or GED; associates degree preferred and three years management experience in customer service, operations or sales; or equivalent combination of education and experience.  Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:

Knowledge, Abilities, Skills, and Certifications:
Ability to hire, provide direction to and develop internal personnel; identify strategic issues and develop short/long range plans; provide direction to and manage department heads and related personnel; budget and prioritize work load; identify key factor affecting personnel; and develop effective programs to maximize performance.
Knowledge of cash register operations, sales methods and techniques.
Knowledge of all the products/items in the store.
Knowledge of Peoplesoft software.
Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
Ability to be personable, responsive, caring, knowledgeable and flexible with all customers.
Ability to service customers in a professional appearance and manner.
Ability to lead, train and establish a high level of customer service within the department.
Ability to adapt to change.
Skill in supervising assigned staff.
Ability to interact well with the public.
Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation and graphics software (such as PowerPoint).
Skill in position merchandising in an appropriate manner based upon the type of merchandise.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk.  The employee occasionally is required to sit and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 75 pounds.

Work Environment:
Work is generally performed in an interior setting or Convenience Store location.  Evening, graveyard, holiday and/or weekend work may be required.  Extended hours and irregular shifts may be required.   
 

Application Instructions

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