Job: Slot Director

This posting has expired and is no longer available.

Job Description

Phx area
Full Time
Pay Rate
Casino Games/Slot Technology Operations
Employment Status

Position Summary:

Under direct supervision of the General Manager, manages all Slot Department operations,  including slot operational and technical personnel, procedural integrity, internal controls, and regulatory compliance. Reviews gaming machine data daily and prepares statistical reports for review. Responsible for creating budgets, revenue forecasting, and meeting revenue expectations. Must have extensive knowledge of the slot industry trends and slot vendor products. Must be able to negotiate contracts with vendors, have knowledge of gaming machine equipment pricing and value. 


This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

  • Ensures compliance with all Tohono O’odham Gaming Enterprise (TOGE) Tribal Gaming Commission Regulations.
  • Oversees the supervision of all slot personnel, which includes work allocation, training, tribal development and problem resolution; evaluates performance and oversees recommendations for personnel actions; motivates team members to achieve peak productivity and performance.
  • Determines types, location, denomination mix, and numbers of gaming machines on the floor.
  • Negotiates and purchases gaming machines, all parts of gaming machines, and related equipment for the slot operations within budgetary guidelines.
  • Analyzes statistics on gaming machines performance, floor layouts, hold percentages, service times, and recommends needed changes.
  • Works with the Marketing Department to promote slot products.
  • Supervises and assigns staff to slot duties, including equipment maintenance, conversion and machine replacement, slot floor coverage and guest service needs.
  • Ensures Slot Department compliance with Title 31, anti-money laundering, SAR reporting and all other FinCEN requirements.
  • Investigates and resolves guest complaints.
  • Promotes positive guest relations, greets guests and creates a friendly atmosphere, and sets an example for guest service.
  • Assists in the coordination of and preparation of special gaming machines functions.
  • Develops an evaluation program to gauge the performance, and development of subordinates.
  • Designs gaming machines floor layout and signage. Makes recommended changes.
  • Assures the confidentiality of records and files used in the Slot department.
  • Reviews gaming machines performance daily, produces reports on gaming machines performance and evaluation monthly.
  • Responsible for development and oversight of department budget. Ensures departmental budgets are followed.
  • Ensures all required reports, notices, and submissions required by Tohono O’odham Gaming Office, and management are delivered upon due dates.
  • Reviews gaming machines files to ensure accuracy, and adjust discrepancies according to regulations.
  • Performs other duties as required.

Minimum Qualifications:


Education and Experience:

Bachelor’s degree plus 5 years recent experience in the administration and operations of a casino slot department 3 years which must have been at a management level; or equivalent combination of education and experience. Experience may be substituted for education. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:


Knowledge, Abilities, Skills, and Certifications:

  • Knowledge of mechanical functions and play aspects of gaming machines, procedures and casino floor operations.
  • Ability to analyze reports.
  • Knowledge of software systems.
  • Skill in professional management techniques.
  • Ability to interact effectively with Tribal, and National Regulatory Officials.
  • Ability to establish, administer and maintain staff training programs and records.
  • Ability to efficiently schedule, and utilize manpower needs.
  • Ability to write and implement departmental procedures as necessary.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write reports and correspondence.
  • Ability to calculate figures and amounts such as discounts, interest, commissions proportions and percentages.
  • Ability to apply common sense understanding to carry out directions in written, oral or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Skill in human relations and supervision of assigned staff.
  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
  • Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.


Physical Demands:

While performing the duties of this job, the team member regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The team member frequently is required to walk. The team member occasionally is required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 50 pounds.


Work Environment:

Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.

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7350 S. Nogales Highway
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